In 2018 we got new meters installed high up on a pole with a plug-in customer keypad. Some people have said that you can’t yet top up online, but I did this using the GTBank app on iOS, which was especially handy because it had run out the weekend of Nigerian Independence Day and no offices were open. Here’s what I did:
- Find out your meter number
- Open the GTBank app.
- Open the menu, and choose:
- Other Payments
- More Payments
- Electricity & Water
- JEDC Prepaid Electricity Bill Payment
- Enter the meter number and your phone number and an amount to pay. (I paid ₦10,000 and received 319.5kWh.)
- Then choose Continue
- Then generate a token code (I used *737*6*7# but it’s possible the token device might work – depends on your account settings) and enter it.
- You’ll then be sent a 20 digit recharge code by text. (####-####-####-####-####).
- Connect your customer keypad to a NEPA socket and wait for the green connection light to go on.
- Then type in the number (ignore the dashes, which are just there to make the number easier to read) and press the Enter key.
- It will recharge and you can enquire what the kWh left is.
In 2019 this repeatedly caused an error which I reported but to no avail. I’ve been told that VTpass works well for topping up electricity from your bank account.